What to Expect
Tell us about your project
Frequently Asked Questions
Yes! We’re experienced web developers who can help you achieve your goal, even if you don’t know all the technical requirements. If you come prepared with examples and your desired outcome, we can work backwards to scope out the appropriate solutions.
While our specialty is advanced website and development projects like eCommerce and membership sites, we can connect you with talented developers who can build any site, big or small. For basic websites, you may be interested in our Essential maintenance plan, which includes the tools and resources to build your own simple website that we then host and maintain.
We typically require an upfront deposit of 50% before work begins, 25% 30 days later, and 25% on completion. If you have a maintenance plan with us and are using our financing plan (link to packages page), the cost of your project is split over several months and added to the cost of your monthly maintenance package.
As a distributed agency, we don’t have an office space where we welcome our clients. We are happy to set up a video call if you want to discuss your project but for detailed technical information, our preference is email and then our project management portal once a project has started.
We believe in spending the time that is usually spent in meetings on writing up detailed scopes and documents. These items can be reviewed later, reducing the amount of time spent repeating the same information.