Maintenance Plans

Maintenance Plans

Focus on growing your business and leave website management to us. Whether you’re building your first website, need expert help in scaling your online store, or want us to take over the maintenance and optimization of your business site, we can help. 

Lightning-Fast Support

Our goal is to resolve all tickets within 48 hours. We promise to never leave you hanging.

Access to Premium Licenses

We have special rates for bulk licenses and pass those savings on to you.

Top-Tier Hosting

Our WordPress hosting provides lightning-fast internet, SSL, caching, a staging site, and automated backups.

Site Health Audits

We review your site quarterly to suggest improvements on features, performance, and design.

Uptime Monitoring

Our custom-built system alerts us of any issues and keeps details logs for proactive and fast resolution.

Financing Options

Select plans provide zero-interest financing on website development projects

Essential

For bootstrapped businesses who need tools to build a solid, secure, and high-performing WordPress site.
$ 149 Monthly
  • Premium, Secure Hosting
  • Build Your Site With Our Pre-Curated Tools
  • Staging and live website workflow
  • Daily backups
  • Uptime monitoring
  • Quarterly site health audits
  • Proactive support
  • Access to premium plugin licenses
  • Ongoing plugin and theme updates

Premium

For active businesses that rely on their web presence for their business growth.
$ 299 Monthly
  • Bring Your Existing Site
  • Bug Fixes & Basic Code Changes
  • Eligibility for zero-interest financing on web development projects
  • Proactive Support
  • Bugfixes & Basic Code Changes
  • Premium, Secure Hosting
  • Staging and live site workflow
  • Daily backups
  • Uptime monitoring
  • Quarterly Site Health Audits
  • Access to premium plugin licenses
  • Ongoing plugin and theme updates
Popular

Professional

For businesses that make money from their site and rely on the performance of their website for direct revenue growth.
$ 499 Monthly
  • E-Commerce Support
  • Advanced plugin support
  • Custom plugin maintenance
  • Bring your existing site
  • Bug fixes & basic code changes
  • Eligibility for zero-interest financing on web development projects
  • Proactive support
  • Bugfixes & basic code changes
  • Premium, secure hosting
  • Staging and live site workflow
  • Daily backups
  • Uptime monitoring
  • Quarterly site health audits
  • Access to premium plugin licenses
  • Ongoing plugin and theme updates

Why get a maintenance plan?

If your website is at the center of your business, any downtime could mean a loss of customer trust, search engine ranking, revenue. We believe in proactive support, where we actively monitor your site, prevent problems before they happen, make changes and fixes for long-term success, and act as your consultants and partners in scaling your site as your business needs change.

Zero-Interest Financing

Customers with a Premium plan or higher have access to zero-interest financing on website development projects, so you can save on upfront web development costs. We’ll work with you to spread the total cost of the project over several months and add it to your monthly invoice. This can help you manage business costs and get started right sooner. Once your project is paid off, you’ll return to your plan’s monthly rate. If you cancel your monthly plan, the balance on your project will be due immediately. 

Frequently Asked Questions

We can help you with any annoying little problem your website is having that you just can’t figure out how to fix. This could be console errors, unexpected WordPress errors, or style customizations.

Some Simple Examples:

  1. My header looks bad on mobile
  2. I can’t figure out how to display my social media icons in my footer
  3. I can’t get MailChimp to connect to Ninja Forms
  4. I can’t get my PayPal account connected to WooCommerce
  5. I want to skip the WooCommerce cart page and go straight to checkout
  6. I only want my age verifier to display on my shop page
  7. I changed themes and now My calendar page is messed up

If you need something that falls outside of the scope of your subscription (EG: it’s for a different website, or the issue requires and upgraded plan), we will offer you a subscription that covers this problem.

If for some reason, the issue you send us can’t be resolved on any level of our subscription, we will put together a quote for custom support. We always offer our best price to our plan customers, and can often offer interest-free payment plans for outof-scope work.

A subscription is tied to a single website. If you have more than one website, you would need to purchase a subscription for each site.

If you have more than 10 sites that you would like us to support, contact us directly.

Absolutely! If you’re interested in working with us on a billing cycle that is not monthly, just contact us directly and let us know what you have in mind.

If you purchased a plan subscription through our site but no work has started on your project and we haven’t migrated your site, contact us for a refund.

On our premium and professional plans, we do not charge your account until we have reviewed your site and confirmed that the subscription you selected will work for your site. This gives you time to back-out, as well.

On our premium and professional plans, yes. As long as the site is on WordPress, we can support it.

On our premium and professional plans, we do not charge your account until we have reviewed your site and confirmed that the site is something we can support, so if for some reason we discover that your site cannot be migrated, we will cancel the subscription and you will not be charged.

You cannot bring an existing site with our essential plan – instead, you will be given a set of tools to build a new site using a provided suite of plugins and themes.