Support Subscription

Ongoing WordPress Hosting & Support

We focus on fast response times, and a proactive approach to WordPress maintenance and support.

Fast Solutions

Our goal is to resolve all tickets within 48 hours, if possible. If it isn't possible, we will keep you updated.

Top-Tier Hosting

Our WordPress hosting provides lightning-fast internet, SSL, caching, a staging site.

Knowledgable

We work with the most knowledgable professionals available in WordPress.

Basic

Basic WordPress website management and hosting
$ 299 Monthly
  • Priority Support
  • Bugfixes & Basic Code Changes
  • Top Tier Web Hosting
  • Secured with SSL
  • Website Transfer & Setup
  • Website Audit
  • Uptime Maintenance and backups
  • Continual WordPress Updates & Maintenance
  • Staging to Live Site Deployment workflow
  • Plugin Configuration & Optimization
  • Data export & import

E-Commerce

Basic e-commerce website management and hosting
$ 499 Monthly
  • WooCommerce Support
  • Easy Digital Downloads Support
  • Priority Support
  • Bugfixes & Basic Code Changes
  • Top Tier Web Hosting
  • Secured with SSL
  • Website Transfer & Setup
  • Website Audit
  • Uptime Maintenance and backups
  • Continual WordPress Updates & Maintenance
  • Staging to Live Site Deployment workflow
  • Plugin Configuration & Optimization
  • Data export & import
Popular

Multisite

Advanced multisite website management and hosting
$ 899 Monthly
  • Multisite Support
  • WooCommerce Support
  • Easy Digital Downloads Support
  • Priority Support
  • Bugfixes & Basic Code Changes
  • Top Tier Web Hosting
  • Secured with SSL
  • Website Transfer & Setup
  • Website Audit
  • Uptime Maintenance and backups
  • Continual WordPress Updates & Maintenance
  • Staging to Live Site Deployment workflow
  • Plugin Configuration & Optimization
  • Data export & import

Frequently Asked Questions

Essentially any annoying little problem your website is having that you just can’t figure out how to fix. This could be console errors, unexpected WordPress errors, or style changes.

Some Simple Examples:

  1. My header is messing up on mobile
  2. I can’t figure out how to display my social media icons in my footer
  3. I can’t get MailChimp to connect to Ninja Forms
  4. I can’t get my PayPal account connected to WooCommerce
  5. I want to skip the WooCommerce cart page and go straight to checkout
  6. I only want my age verifier to display on my shop page
  7. I changed themes and now My calendar page is messed up

If you need something that falls outside of the scope of your subscription (EG: it’s for a different website, or the issue requires that you have an upgraded plan), we will offer you a subscription that can solve this problem.

If for some reason, the issue you send us can’t be resolved on any level of our subscription, we would  put together a quote and send it your way. We always offer our best price to our retainer customers, and usually offer interest-free payment plans for out-of-scope work.

A subscription is tied to a single website. If you have more than one website, you would need to purchase a subscription for each site.

If you have more than 10 sites that you would like us to support, contact us directly.

Absolutely! If you’re interested in working with us on a billing cycle that is not monthly, just contact us directly and let us know what you have in mind.